ANN TURPIN THAYER
AnnTurpinThayer.com
Login & Account Maintenance




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Login & Account Help

We want your visit to our website to be enjoyable and easy to navigate. We also hope we can be of assistance for any login problems that might arise.

  • Our automatic Lost Your Password link, in the left column below the login button, will usually resolve your problem.
  • If that didn't help, please This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Please visit Account Maintenance for:

Account Information

  • Review or update your billing information.
  • Also change your Username, password and email address.
  • Click the big save button to save changes.

Shipping Information

  • Review or update your shipping addresses.
  • Click the big save button to save changes.

Order Information

  • If you ordered online you can login and see your order status, order history or change contact information.
  • Your Order Confirmation email also contains a direct link you can use to check on your order.
Common Login Issues
1 Bad or forgotten password
Try the Lost Password link in the left column below the login button.
2 Lost Password page didn't help
To receive a new password you need both your username and e-mail Address. If you previously ordered on the site, your Username is often the same as the E-mail Address.
3 I still cannot login
Please This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . We will email you a new password.
   
Login FAQ's

What is my username? - It's usually the same as your email address.
If you became a member by ordering online or by registering before you ordered, your username is usually the same as the email address you used to register or place your order.

If you updated your Account Information and changed your username to something else, they will not be the same.
The site didn't ask me for a password when I registered.
When you register, you will receive an email with your assigned password. However you will be immediately logged in after registering so you will only need the emailed password when you next login.
How can I change my password to something I can remember?
After logging in, go to Account Maintenance and click on Account Information. You can now select your preferred password and/or username.
Who is a member and has an account?
Anyone who orders online automatically becomes a member of the site and an account is automatically created for them. For these members, your username and password are usually the same - just enter the email address you used when you ordered online in both boxes.